THE LOST ART OF THE EFFECTIVE APOLOGY Imagine that you have messed up big time—physically abused your child, cheated on your wife, stole money at work, or lied to your husband about where you were.  And let’s say you really want to make sure that both you and the people you’ve hurt can trust that […]

The great majority of fights we’re fired up for just aren’t worth fighting. Recently I tried to get into an argument with a relative that was harshly criticizing my wife. She appreciated that I wanted to protect her, but she didn’t really need it. In fact she seemed amused at my efforts, and when I […]

I like to think of anger as the normal human response to injustice. It’s the way we’re supposed to feel inside when something is unfair. It’s healthy, because it helps us to see what we can do to correct the injustice, and then it motivates us to do it. After we have taken action, the […]